Privacy policy and data protection
Privacy overview
This page explains how Mirax Casino at casinomirax-ca.com handles personal and technical data collected on this editorial casino guide. The policy covers data collected directly on this site and by services operating on our behalf. It does not apply to external casino operators, whose sites and apps are governed by their own privacy policies.
We process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy rules. The legal basis for handling data includes consent where required and legitimate interests for operating and protecting the site.
Data collected
We collect only the data needed to operate the editorial site, respond to inquiries, and prevent misuse. Data falls into two groups: information you provide directly and technical or usage data that is generated automatically when you visit.
We do not collect payment information. We do not knowingly request or retain sensitive identity documents on the editorial site.
- Contact details you supply voluntarily, such as an email address when you subscribe, request reviews, or write to support
- Public profile information you add in comments or user-submitted content
- Server logs and technical details, including IP address, browser type, device identifiers, page requests, referral URL, and timestamps
- Aggregate and anonymized usage statistics generated from logs to help improve content and site performance
How we use data
We use collected data to operate the site, process and respond to contact requests, moderate user submissions, and maintain site security. Aggregate usage information helps shape editorial priorities and improve navigation. Technical logs are used to detect and mitigate abuse, diagnose errors, and maintain uptime.
We do not use data from this site to perform gambling account management or financial processing. If you click an external operator link, any subsequent data processing is controlled by that operator and not by Mirax Casino.
Storage and retention
Data is stored securely for as long as it is required for the purpose collected, unless a longer retention period is necessary to comply with legal obligations or resolve disputes. Contact or account information provided to obtain a service will be kept until you ask for deletion or for a period needed to satisfy operational or legal requirements.
Service providers who process data on our behalf may operate outside Canada. Where data is transferred internationally, we require contractual safeguards to protect your information in line with PIPEDA.
Your rights
Under PIPEDA and applicable provincial rules you have the right to access personal information we hold about you, request correction, withdraw consent where processing is consent-based, and request deletion subject to legal retention obligations. You may also object to certain uses of your data.
To exercise a right, contact us at [email protected]. We will ask for enough information to verify your identity before fulfilling requests and we will respond within a reasonable timeframe. If you remain unsatisfied, you may file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.